The Account Experience software automatically captures and distributes feedback from your accounts including non-survey data to front-line managers in real time to help them reduce churn, drive up-sells and close new business with promoter-based referrals.
Our Mission
Your business no longer depends on the success of a single transaction, but the triumph of every moment before, during and after that transaction. Customer experience is the new competitive battleground, and we’re standing with you at the front line, bridging the gap between you, your clients and the experiences that define you. We’re CustomerGauge, the leading SaaS provider of Monetized Net Promoter® and customer retention software, and we’ve been making companies easier to love since 2007.
Our Values
Integrity | We promote an atmosphere of honesty, accountability and transparency from the top-down.
Respect | We embrace the diversity of all our employees, which allows us to adapt to the needs of our global clients.
Engaged | We are passionate about creating long-term relationships with our customers, which means delivering on our promises.
Driven | We drive change to introduce better standards within our industry & demonstrate best practices.
Quirky | We all have our quirks, and at CustomerGauge ours form the very foundation of our identity.